This piece ran in The Atlantic in March 1982 and is credited as an influential argument in the movement toward community policing embraced here and in New York by William J. Bratton. The magazine posted it online in its entirety following Wilson's death on Friday. Excerpt:
These findings may be taken as evidence that the skeptics were right- foot patrol has no effect on crime; it merely fools the citizens into thinking that they are safer. But in our view, and in the view of the authors of the Police Foundation study (of whom Kelling was one), the citizens of Newark were not fooled at all. They knew what the foot-patrol officers were doing, they knew it was different from what motorized officers do, and they knew that having officers walk beats did in fact make their neighborhoods safer.
But how can a neighborhood be "safer" when the crime rate has not gone down—in fact, may have gone up? Finding the answer requires first that we understand what most often frightens people in public places. Many citizens, of course, are primarily frightened by crime, especially crime involving a sudden, violent attack by a stranger. This risk is very real, in Newark as in many large cities. But we tend to overlook another source of fear—the fear of being bothered by disorderly people. Not violent people, nor, necessarily, criminals, but disreputable or obstreperous or unpredictable people: panhandlers, drunks, addicts, rowdy teenagers, prostitutes, loiterers, the mentally disturbed.
What foot-patrol officers did was to elevate, to the extent they could, the level of public order in these neighborhoods. Though the neighborhoods were predominantly black and the foot patrolmen were mostly white, this "order-maintenance" function of the police was performed to the general satisfaction of both parties.
Wilson, a professor emeritus at UCLA, died at 80 of leukemia. The New York Times obituary began like this:
James Q. Wilson, a wide-ranging social scientist whose “broken windows” theory of law enforcement laid the groundwork for crime reduction programs in New York, Los Angeles and other cities, died on Friday in Boston....
Probably his most influential theory holds that when the police emphasize the maintenance of order rather than the piecemeal pursuit of rapists, murderers and carjackers, concentrating on less threatening though often illegal disturbances in the fabric of urban life like street-corner drug-dealing, graffiti and subway turnstile-jumping, the rate of more serious crime goes down.