Taco Bell misses with Hispanics

The problem, says a market research guy quoted in this week's Ad Age, is that it's not really Mexican food. What a surprise, right? The Irvine-based chain - and a unit of Yum Brands - is considering adding carnitas to the menu and doing more Spanish-language advertising. Still, it doesn't sound like they're quite getting it. "Food looks like food whether you're Spanish-dominant or Anglo-Saxon," said Debbie Myers, the chain's vice president for media services. Well, not exactly. Says ad executive Carl Kravetz, who handles El Pollo Loco: "If they say they deliver good Mexican food to [Hispanics] they won't be believed. If they say they have good, filling, cheap American food, they may have a chance."



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Mark Lacter
Mark Lacter created the LA Biz Observed blog in 2006. He posted until the day before his death on Nov. 13, 2013.
 
Mark Lacter, business writer and editor was 59
The multi-talented Mark Lacter
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