Well, it takes all kinds in the business world, which is too bad for IHOP Corp. The Glendale-based pancake chain is getting a torrent of bad press today because its retaurant in Quincy, Mass. established a truly idiotic policy that required patrons to turn over their driver's licenses before ordering. The policy was supposed to discourage diners from leaving without paying ther bill - and had been put in place without corporate approval. Now the corporate office is doing some big-time apologizing. No word yet on what will happen to the mastermind who dreamed this one up.



Mark Lacter created the LA Biz Observed blog in 2006. He posted
until the day before his death on Nov. 13, 2013.