Nordstrom offers free shipping for items bought online

The Seattle-based chain is also throwing in free shipping for all returned merchandise. It's an interesting move within the online retail world, where the cost of shipping remains a significant constraint to customer traffic. Previously, Nordstrom had free shipping for online purchases of $200 or more; at Amazon, the minimum purchase is $25. Free shipping isn't cheap, of course, which raises the question of where these extra dollars will come from: the retailer, in the form of lower profits, or the customer, in the form of higher prices. (LAT, press release)

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Mark Lacter
Mark Lacter created the LA Biz Observed blog in 2006. He posted until the day before his death on Nov. 13, 2013.
Mark Lacter, business writer and editor was 59
The multi-talented Mark Lacter
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