Tribune honcho Sam Zell aims to redesign the company's newspapers and Web sites in order to make them more, er, customer friendly (the kind of brainstorm no one at Tribune could have possibly thought up prior to his arrival). First up is the Orlando Sentinel, which unveils its new look on June 22. But if you can't wait a couple of weeks, check out the before and after front-pages at Visual Editor. To those of us who have been in this business for a while, the look is not all that new - lots of color screening, which was hot in the 80s, and a quasi-magazine layout, which has been in use, off and on, since the 1960s. Revolutionary it ain’t. Please tell us that there's more to what Zell dubs a "customer-centric design." Sam? Pretty please?